Privacy Policy

1. Who We Are

Cleared Garage Co. ("we," "us," or "our") is a residential garage cleanout and organization service based in Lakeway, Texas. Our website is located at clearedgarage.com. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit a quote or estimate request form
• Schedule a service or pay a booking deposit
• Sign up for our Garage Guardian membership
• Contact us directly by phone, email, or text

This information may include your name, email address, phone number, home address, and details about your garage or service needs.

3. SMS / Text Message Communications

If you opt in to receive SMS messages from Cleared Garage Co., the following terms apply:

• Message types: We send transactional SMS messages only — including appointment confirmations, booking reminders, arrival notifications, and post-service review requests.
• Message frequency: You may receive up to 5 messages per month.
• Message and data rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt out: Reply STOP at any time to unsubscribe from SMS messages. You will receive a one-time confirmation message and no further SMS will be sent.
• Help: Reply HELP for assistance, or contact us at [email protected].
• No sharing: Your mobile phone number and SMS consent will not be sold, rented, or shared with third parties for promotional or marketing purposes.

4. How We Use Your Information

• To respond to your estimate requests and schedule services
• To process payments and send booking confirmations
• To send appointment reminders and service updates (with your consent)
• To request reviews after completed services (with your consent)
• To improve our services and customer experience

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as payment processors and SMS delivery platforms) solely to operate our business and deliver services to you. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at [email protected]. We will respond to your request within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: